Browse our answers to your most frequently asked questions to ensure you’re equipped with the knowledge you need for seamless integration and optimal performance.

Buying Guides

Options & Configurations

What quantity of configurations is available for wall mount lockers?

GearGrid offers complete customization to match your exact design specifications, so you can build your locker system in any number of combinations—whether it's one opening or one hundred. This unique customization means our wall mount lockers are built to the exact quantities that will fit in your available space. For more information or for assistance with determining your wall mount locker configurations, please contact us at Sales@GearGrid.com or 888-643-6694.

What are the available locker options besides wall mount?

In addition to wall mount designs, GearGrid lockers are available in mobile or freestanding options. Additionally, we offer a Tubular Frame Wall that can be used to mount lockers anywhere in your facility. For more information, please contact us at Sales@GearGrid.com or 888-643-6694.

What color options are available for GearGrid products?

GearGrid offers a variety of color options for our products. Our standard colors include Red Baron, Brilliant Black, Autumn White, Crane Grey, Blue Streak, Evergreen, and Burgundy. Additional colors are also available and custom colors are available upon request. All of our color options can be viewed on our Color Charts page. For more information, please contact us at Sales@GearGrid.com or 888-643-6694.

Dimensions & Wall Space

How do I know the number of lockers that will fit in my storage areas?

Our Wall Space Calculator tool can help you determine the number of lockers that will fit your spaces. You can find this helpful tool on any locker system product page. For further assistance, please contact us at Sales@GearGrid.com or 888-643-6694.

How do I determine the dimensions of my current GearGrid lockers?

To determine the dimensions of your current lockers, please refer to our helpful Measuring Guide for GearGrid Lockers. For any questions or additional guidance, please contact us at Sales@GearGrid.com or 888-643-6694.

Buying Guides

Should our facility purchase wall mount, mobile, or freestanding locker solutions?

The GearGrid Team is here to help you decide what locker style and configuration will work best for your facility. Whether you're looking for a fixed or mobile solution, ways to maximize space, or options for storing a variety of gear, we can help uncover the best locker configuration to meet your facility's storage needs. For assistance, please contact us at Sales@GearGrid.com or 888-643-6694.

How do GearGrid lockers differ from the competition?

Many things distinguish our lockers from those of our competitors. These include:

  1. GearGrid lockers are manufactured in the USA with ASTM spec materials. Our competitors' lockers are manufactured off-shore with unknown spec materials.
  2. GearGrid lockers are made with 3" square grids for easy shelf and accessory adjustments. Our competitors use diagonal grids, making hanging and moving shelves more difficult.
  3. GearGrid lockers come with a back wall panel for additional storage, mounting space, wall protection, and security. Our competitors only offer back wall panels at an additional cost.
  4. GearGrid's top and bottom rails span sections of 2-3 openings for greater support and durability. Our competitors' locker rails are constructed in single openings, requiring more hardware joints.
  5. GearGrid lockers are finished with a durable TGIC powder coat for UV stability. Our competitors use a standard epoxy finish that is not UV stable and can “chalk” over time.
  6. GearGrid's apparel hooks snap easily into place—and stay there. Our competitors use flimsy hooks that slip over the grids, leading to accidental detachments.
  7. GearGrid mobile lockers come with 4 swivel casters and secure locking capabilities. Our competitors only offer two swivel casters for decreased mobility.
What other storage solutions does GearGrid offer in addition to lockers?

In addition to lockers, GearGrid offers a variety of innovative storage solutions that are specifically designed to meet the needs of public safety, athletic, and education facilities. No matter the market, we offer durable and customizable storage systems, including wall mount shelving and grid panels, workstations/workbenches, hose and cylinder storage, hose drying and winding systems, general equipment storage, furniture, and more. For any questions or additional information on our full line of storage solutions, please contact us at Sales@GearGrid.com or 888-643-6694.

Accessories & Add-Ons

What accessories come standard with GearGrid lockers?

GearGrid's Standard Lockers come with 2 adjustable shelves and 3 apparel hooks. GridIron Team/Personnel Lockers come with 1 adjustable shelf, 3 apparel hooks, and 1 lifting seat. All locker systems also come standard with a nameplate holder. Custom-printed nameplates are not included and should be sourced locally or through our design partner at Firehouse ID.

What types of accessories are available to complement GearGrid storage systems?

GearGrid offers a variety of innovative accessories that are designed to enhance the functionality of our storage systems, including hooks, hangers, shelves, lock boxes, power bars, and more. To help you determine which of our accessories would work best to meet your storage needs, please contact us at Sales@GearGrid.com or 888-643-6694.

Where can I purchase custom nameplates for my lockers?

To order your custom nameplates, please visit our design partner at Firehouse ID.

Shipping & Distribution

Where can I find a local GearGrid distributor?

GearGrid distributors are available in dozens of countries across North America, South America, Europe, Asia, and the Middle East. To locate your nearest distributor, visit our contact page. If you can't find what you’re looking for, please contact us at Sales@GearGrid.com or 888-643-6694.

How long does it take to receive my order?

Production lead times for our locker and storage systems may vary throughout the year. However, 4 weeks for systems without doors and 8 weeks for systems with doors is fairly typical. Some items, such as our accessories, are stocked and shipped in 1–2 weeks. For the most up-to-date lead times, please contact us at Sales@GearGrid.com or 888-643-6694.

Assembly & Installation

Where can I find assembly and installation instructions for GearGrid products?

We offer detailed Assembly and Installation Instructions for our products in PDF format. You can also find this information in the details section of our product pages. If you can't find what you’re looking for, please contact us at Sales@GearGrid.com or 888-643-6694.

Who can I hire to install my GearGrid storage equipment if I need help?

GearGrid offers assembly and installation services throughout the United States. If you would like more information on these services, please contact us at Sales@GearGrid.com or 888-643-6694.

Payment & Returns

What are GearGrid’s payment terms and options?

GearGrid accepts most forms of payment, including checks, credit cards, or ACH/wire transfers. Please note that a 3% processing fee applies to all credit card transactions. For more information on specific payment terms, please contact us at Sales@GearGrid.com or 888-643-6694.

What is GearGrid’s return policy?

GearGrid accepts returns within 30 days of order delivery. A 25% restocking fee is applied to all returns. Please package the product appropriately so damage does not occur during return shipping. A copy of GearGrid's Return Merchandise Authorization (RMA) form must accompany the returned product.

After receipt of your return, please allow up to 45 days to receive credit, if approved. If any damaged parts are received back, we will notify you within 7 days. For more information, please contact us at Sales@GearGrid.com or 888-643-6694.

Care & Maintenance

Are GearGrid storage systems easy to maintain, and do you provide any maintenance tips?

Yes, GearGrid storage systems are incredibly easy to maintain. We recommend cleaning surfaces as needed using a mild detergent and water solution. Additionally, we recommend that you do not use solvents or abrasives to clean surfaces. For our mobile lockers, we recommend moving the lockers monthly to prevent the casters from weakening over time. We also recommend lubricating any door hinges with lubricant every 6 months. For any questions, please contact us at Sales@GearGrid.com or 888-643-6694.

How can proper storage enhance the lifespan of our gear and equipment?

GearGrid products are specifically designed to stand up to the demands of the most rugged environments. Our open square grid pattern allows for maximum air movement so your equipment can be properly stored and dried between uses. Built with only the most high-quality and durable materials, our storage solutions ensure your valuable gear and equipment will be protected and maintained for years to come.

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Discover the GearGrid difference by unlocking a custom solution that meets your every storage need. To request a free quote, simply fill out the form and add any products you’re interested in (optional).

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